To find out who your student loan servicer is, follow these steps:
- Log in to your Federal Student Aid account at StudentAid.gov using your FSA ID. On your dashboard, scroll down to the “My Loan Servicers” section to see the name(s) of your servicer(s) along with contact details
- Check the National Student Loan Data System (NSLDS) at nslds.ed.gov by logging in with your FSA ID. This database lists your federal student loans and the servicer managing each loan
- Review your loan documents or billing statements , which usually include the servicer’s name and contact information
- Look at your credit report , which should list all your loans and servicers. You can get a free annual credit report at AnnualCreditReport.com
- Contact the Federal Student Aid Information Center at 1-800-433-3243 if you still cannot find your servicer
If you have private student loans, check your lender’s website, your loan statements, or contact your lender directly, as private lenders often service their own loans or use private servicers
. Your student loan servicer is the company that manages your loan payments, provides customer service, and helps with repayment options. Knowing who your servicer is essential for managing your loans effectively
