If you have questions about repayment plans for student loans, the primary contact should be your loan servicer or lender. They handle your account and can provide detailed, personalized information about repayment options, including income-driven plans, deferment, or forbearance
. For federal student loans, you can find your loan servicer by logging into your Federal Student Aid account at studentaid.gov. You can also contact Federal Student Aid directly at 1-800-433-3243 for general questions or assistance
. If you are in the UK, you should contact the Student Loans Company for help with repaying your loan or any repayment issues
. Additional resources include nonprofit credit counseling agencies, government resources, or a student loan lawyer for complex cases. Ombudsman services can help mediate disputes with your servicer if needed
. Summary of who to contact:
- Loan servicer or lender: First and main point of contact for repayment plan questions.
- Federal Student Aid (U.S.): For general guidance and account info, phone 1-800-433-3243.
- Student Loans Company (UK): For UK loan repayment help.
- Nonprofit credit counselors or student loan lawyers: For advice or complicated issues.
- Ombudsman: For dispute resolution with servicers.
Make sure to have your loan details and financial information ready before contacting them to get clearer and faster answers
