The device swap feature should be used only under specific conditions such as when replacing a user's phone or device profile with the same or a different model. It is especially useful when provisioning a new device or copying settings and associations from one device to another. The swap process includes provisioning the new device, copying settings, applying device ownership, and associating the device with the user. There is also an option to delete the old device after the swap is successful. This feature is typically used when adding a new device to a user or replacing an old or malfunctioning device.
For example, in testing environments (like SAT testing), the device swap feature is used if a device must be replaced during a test, but it must be approved by a proctor and should not be used after a student’s testing time has ended to avoid data loss of answers.
In summary, the device swap feature should be used when:
- Replacing the user's device with the same or a different model,
- Copying device settings and configurations,
- Associating the device to the user,
- Approving any device swaps that occur during active sessions (like testing),
- Avoiding use after the end of a session to prevent data loss.
Would you like a detailed step-by-step guide on how to perform a device swap under these conditions?