The main reasons for Xfinity being down recently include serious infrastructure issues, vandalism of equipment, and ongoing network upgrades being performed during business hours. Customers have reported frequent outages lasting hours, difficulty reaching customer service, and dissatisfaction with reimbursement amounts. There are also mentions of damaged Comcast lines causing outages requiring repairs that may take several hours. This has been a recurring problem in some areas for weeks, with customers expressing frustration over lack of transparency and service reliability.
