The "invalid" message on Apple Cash can occur for several reasons:
- The recipient may not have their Apple Cash set up properly or may not be eligible to receive payments, such as not verifying their identity or not meeting requirements to receive Apple Cash payments.
- Your Apple Cash account or the recipient’s account might be restricted, locked, or under review due to identity verification issues or suspected fraud.
- There could be technical issues or temporary service problems with Apple Cash or Apple Pay.
- The transaction might be declined by the bank or card issuer linked to Apple Cash.
- If it occurs when sending money, it can also mean the recipient is an invalid contact (e.g., not in Apple Cash eligibility or Family Sharing setup).
- Sometimes errors are resolved by updating card info, verifying biometrics (Face ID/Touch ID), or ensuring the recipient accepts the payment.
To resolve this:
- Ensure both sender and receiver have Apple Cash fully set up with verified identities.
- Check Apple Cash account status for restrictions or locks.
- Confirm financial information is up to date.
- Contact Apple Cash support (Green Dot Bank specialists) if the problem persists.
This covers the common reasons why the "invalid" message appears on Apple Cash transactions. If the issue continues, contacting official support is recommended for account-specific help.