Cierra Ortega left the Love Island USA villa because past social media posts resurfaced showing her using a racial slur against the Asian community. Although the show's narrator cited her exit as due to a "personal situation," the real reason was the backlash and controversy caused by these posts, leading the producers to remove her from the show. Fans had demanded her removal after the posts came to light, and the show's producers acted on that demand. Following her exit, Cierra posted an accountability video apologizing for the posts, stating she did not intend to cause harm and that she had learned the gravity of her words. Her parents also asked for compassion amid the backlash she received. This incident made Cierra the second contestant to be removed from Love Island USA this season for policy violations related to offensive remarks.