The main reasons you might not be able to turn off Find My iPhone include:
- You need to enter the correct Apple ID and password associated with the device for security reasons.
- Location Services must be enabled on your iPhone.
- Restrictions or parental controls (Screen Time) may be preventing you from disabling it.
- The iPhone could be under Mobile Device Management (MDM) or a corporate profile that locks this setting.
- Activation Lock or Stolen Device Protection might be enabled, creating a security delay before you can turn it off.
- A temporary software glitch or communication issue with Apple's servers may also block it.
To fix this issue, you can:
- Verify that Location Services are turned on: Go to Settings > Privacy > Location Services and enable it.
- Make sure you are connected to the internet.
- Disable any restrictions or Screen Time that might be active.
- Enter your Apple ID and password correctly when prompted to turn off Find My iPhone.
- Check if Stolen Device Protection is enabled and disable it if possible.
- If problems persist, try restarting your phone or restoring it in Recovery Mode after backing up your data.
- If you no longer have the iPhone or it's unusable, you can turn off Find My iPhone remotely via iCloud.com.
These steps cover the most common reasons and fixes for why Find My iPhone cannot be turned off and how to resolve it.
