The main reasons why comments might not be visible on Facebook include:
- Facebook uses automated filters and moderation settings to hide comments that may be considered spam, inappropriate, or violate community standards. Page admins can also hide or disable comments on their posts.
- Privacy and permission settings limit comment visibility. For example, if the commenter has restricted who can see their activity or if the user has been blocked by the commenter, the comments won't be visible.
- Technical issues such as outdated app versions, browser cache problems, or slow internet connections can prevent comments from loading properly.
- Facebook sometimes collapses comments to show only the most relevant ones or hides comments temporarily during verification processes.
- Users can also accidentally have filters enabled that restrict certain words or types of comments.
To troubleshoot and fix the issue of not seeing Facebook comments:
- Check for "View more comments" or switch comment sorting from "Most relevant" to "All comments."
- Update the Facebook app to the latest version and clear the browser or app cache.
- Restart the Facebook app or reboot your device.
- If managing a page, review the moderation and comment settings, including the hidden comments section.
- Log out and log back into Facebook or reinstall the app.
- Disable any problematic browser extensions if accessing via browser.
- Ensure stable internet connectivity.
If none of these solutions work, contacting Facebook Support may be necessary. These points cover the typical causes and fixes for invisible Facebook comments.