Here is what is true about resolving conflicts based on expert principles and common understandings:
- Conflict resolution should focus on mutual benefits and improving relationships rather than winning or taking sides.
- Mediators should remain neutral and not take sides to facilitate fair outcomes.
- Compromise often means both parties make concessions, so sometimes both may not be completely satisfied.
- Effective conflict resolution involves active listening, respectful communication, empathy, and focusing on the problem, not the person.
- Strategies such as collaborating, compromising, accommodating, competing, and avoiding are used depending on the situation, with collaboration often aiming for win-win solutions.
Therefore, true statements about resolving conflicts include that compromising may lead to both parties not being fully happy, mediators should not take sides, and effective resolution focuses on communication, empathy, and relationship-building.