The protocol that is NOT followed if a parent feels an education record is inaccurate or misleading is that the school district can choose to disregard claims without merit. Proper protocol under laws like FERPA includes:
- Parents have the right to request a formal hearing if they disagree with the accuracy of the records.
- The hearing officer’s decision is usually final.
- If the school decides not to amend the record after the hearing, parents can insert a statement explaining their disagreement, which must remain with the record.
- Schools must respond to amendment requests within a reasonable time and cannot simply ignore claims, even if perceived as lacking merit.
Therefore, the incorrect protocol is disregarding claims without proper process.
