You can contact WhatsApp support primarily through the following methods:
WhatsApp Support Email
- WhatsApp support emails come only from addresses ending in @support.whatsapp.com. When you email WhatsApp support, you can provide detailed information and attachments about your issue
- To send an email, you can use the in-app option that generates a pre-filled email to WhatsApp support, or send an email to addresses like [email protected] (though responses may vary)
In-App Support
- Open WhatsApp, go to Settings > Help > Contact Us.
- Describe your problem and optionally attach screenshots.
- WhatsApp will try to provide related FAQ articles first. If those don’t help, you can send your issue directly to support via email through your device’s email app
Website Contact Form
- Visit WhatsApp’s official contact page and select the appropriate support category (Messenger or Business).
- Enter your phone number, platform, and detailed message.
- This generates an email to WhatsApp support in the correct format
Important Notes on WhatsApp Support
- WhatsApp will never ask for sensitive personal information such as your full name, PIN, or payment details via support channels
- Official WhatsApp Support accounts in chat have a verified badge and an "Official Support Account" label; beware of scams
- WhatsApp collects some device and account information when you contact support to help resolve your issue
For official contact and further details, you can visit WhatsApp’s contact page directly: [https://www.whatsapp.com/contact1]. In summary, the best way to contact WhatsApp support is through the in-app Contact Us feature, which sends an email to their support team, or by using their official contact form on the website. Always verify that emails or chat messages come from official WhatsApp domains or verified accounts to avoid scams.
