Frndly TV users have reported several issues with the service, including:
- The app often crashes, shows a black screen, or gets stuck with a loading wheel.
- It does not save progress on shows or movies, forcing users to start over each time they open the app.
- Recorded and favorited shows sometimes do not appear in "My Stuff" or the "TV" section.
- The "Continue Watching" section is unreliable, showing incorrect or old content.
- Navigating the guide can cause the app to freeze or go black.
- Deleting DVR content may not work properly.
- The search function often fails to show content users know is available.
- On-demand content has clunky playback controls, no fast-forwarding through commercials, and repetitive ads.
- The channel guide lacks channel names or logos, making navigation difficult.
Many users have experienced these problems across multiple devices such as Roku, iPad, and iPhones, despite having good internet connections and new routers. Attempts to get help from Frndly TV tech support have often been frustrating, with users reporting unhelpful responses and no effective solutions or escalation of issues
. Common troubleshooting steps suggested include restarting routers and devices, updating apps and browsers, and reducing the number of devices on the same network to avoid buffering
. Some users also report occasional outages or technical difficulties on the platform, which the company acknowledges and works to resolve
. In summary, the main problems with Frndly TV currently involve app stability, playback and DVR functionality, poor user interface features, and inadequate customer support. Users seeking solutions are advised to try standard troubleshooting steps and contact support, but many report ongoing unresolved issues.
