what is rmm software

RMM stands for Remote Monitoring and Management software, which is a type of application that IT service providers use to maintain their clients IT infrastructure and systems. RMM software enables service companies to keep tabs on their clients IT systems, including servers, desktops, applications, and mobile devices, by supplying performance data and other reports that service technicians can review. RMM software is central to running an MSP business because it enables service providers to keep labor costs down and operate efficiently. RMM software primarily functions as an agent-server model, where an agent or its equivalent component is installed in every device in the clients network, and a centralized component is used to manage them. RMM software can help MSPs automate daily tasks for their clients, improve the quality of their services, and work on remote projects more efficiently. RMM software is used by MSPs to monitor and control their clients IT operations from a distance, ensuring their systems are working smoothly.