what is ms dynamics

Microsoft Dynamics 365 is a cloud-based portfolio of business applications from Microsoft that are designed to help organizations improve operational efficiency and reduce business complexity while controlling costs. It is a suite of interconnected business applications that can satisfy a wide range of business needs, including sales, marketing, customer service management, finance, and supply chain management. Each application is modular and can be connected with existing tools and systems to extend their capabilities and build a comprehensive business tech stack. Dynamics 365 is built on Microsoft Power Platform, a suite of tools that enable organizations to automate. Dynamics 365 provides a comprehensive view of operations and customers, enabling organizations to identify business and technology issues and complexities and take steps to reduce both. All the applications in Dynamics 365 are data-driven and generate useful insights that enable businesses to identify problems and opportunities. Those insights can be combined with AI to drive tangible results related to sales, revenue, cost savings, profits, and more. Organizations can also leverage emerging technologies such as mixed reality, IoT, and advanced analytics to accelerate innovation, boost operational scalability, and deliver memorable customer experiences.