what is facility management services

Facility management services refer to the professional management discipline focused on the efficient and effective delivery of logistics and other support services related to real property and buildings. Facility managers hold a variety of roles, including building operations like cleaning, security, maintenance, and grounds management. Facilities management helps ensure the functionality, comfort, safety, and efficiency of buildings and grounds, infrastructure, and real estate. The management of facilities includes making sure each element of a working environment is safe by meeting relevant regulatory mandates, conducting frequent maintenance, and reorganizing structural layouts. Facilities management is divided into two areas: hard facilities management (Hard FM) and soft facilities management (Soft FM) . Hard FM includes space and infrastructure, such as planning, design, workplace, construction, lease, occupancy, maintenance, and furniture. Soft FM includes people and organization, such as catering, cleaning, ICT, HR, accounting, marketing, and hospitality. The role of facilities management is to reduce the risk of accidents and disasters, which could then result in hefty insurance costs. Facilities management software is a digital tool that supports the day-to-day operations of facility management, helping organizations keep buildings clean and safe for occupants with routine servicing and custodial services for all areas of facilities.