A steward is a person who manages, takes care of, or oversees something on behalf of others. The specific meaning and role of a steward can vary depending on context:
- In a workplace or union setting, a steward is an official representative who represents members in a designated area, helps interpret policies, deals with complaints, and acts as a link between members and management.
- In hospitality (restaurants, airlines, ships), a steward oversees dining facilities, manages staff, maintains cleanliness and safety, and ensures a good customer experience.
- Historically, a steward was an official appointed by a monarch to govern or manage their estate or territory.
- More generally, a steward is someone entrusted with the care or management of property, finances, or people — for example, managing a household, an event, or even environmental resources.
- The term also refers to employees on planes, ships, or trains who attend to passengers and manage food and supplies.
In summary, a steward is a caretaker, manager, or representative responsible for overseeing operations, property, or people, ensuring proper management and service. The role often involves responsibility, organization, and acting as an intermediary between parties. The word originates from Old English meaning "house guardian" or "keeper".