Administrative tasks are duties completed by administrative professionals in the workplace. These tasks cover a wide range of functionalities and differ from industry to industry, but some core tasks are common in all sectors. Administrative tasks and duties relate mainly to maintaining an office and include phone, email, and calendar management, internal communications, preparing reports, maintaining office equipment and office supplies, and some human resources functions. Administrative assistants are often responsible for carrying out these tasks and duties.
Here are some common administrative duties:
- Answering phone calls
- Filing paperwork
- Scheduling meetings
- Greeting visitors
- Answering employee questions
- Managing an organized file-system
- Performing research
- Maintaining databases
- Keeping data in storage
- Internal communication
- Office maintenance
- Clerical work
- Customer service
Certain soft skills like communication skills, good time management, and attention to detail are critical for administrative work. Administrative jobs are some of the most common results in job searches, and companies are looking for well-rounded individuals to be the “go-to” person for their organization.
