Snapchat is currently experiencing significant bugs and service disruption linked to a major outage of Amazon Web Services (AWS), which hosts much of Snapchat's infrastructure. This outage began roughly around October 20, 2025, and has caused millions of users to face login issues, message sending failures, and account access restrictions. The root cause is a critical failure in AWS's US-EAST-1 data center region in Northern Virginia impacting network load balancers and EC2 internal network services essential for Snapchat's operation. The restoration of normal service depends entirely on AWS's technical teams resolving these underlying infrastructure problems. AWS has addressed some DNS-related issues by early afternoon of October 20, but full resolution and stability may take additional time. Usual fixes like reinstalling the app or restarting devices do not help when the problem lies in the cloud infrastructure. For now, the best course of action for users is to monitor status updates from AWS and Snapchat's official channels and wait for their systems to stabilize. In summary, Snapchat bugs will stop once AWS resolves its internal network issues, but there is no exact timeline. Patience is necessary while engineers work on fixing the cloud service problems causing this widespread outage.
