"Measure What Matters" is a concept and a methodology popularized by John Doerr in his book of the same name, focusing on the use of Objectives and Key Results (OKRs) to drive business and organizational success. The core idea is to identify and measure the most important goals (objectives) and the specific, quantifiable outcomes (key results) that indicate progress toward those goals. Key points about "Measure What Matters" and OKRs include:
- Objectives are concrete, action-oriented goals that an organization or team aims to achieve. They should be ambitious and inspirational.
- Key Results are specific, measurable, and time-bound milestones that track how the objectives will be met. They are numerical or verifiable, leaving no room for ambiguity about whether they have been achieved.
- OKRs help organizations focus on a few critical priorities, align efforts across teams, and foster transparency by making goals visible from entry-level employees to CEOs.
- The system encourages setting ambitious "stretch" goals to motivate teams to exceed expectations, while also allowing for regular tracking, reflection, and adjustment of goals based on data.
- This approach has been credited with driving explosive growth and operational excellence in companies like Google, Intel, Amazon, and others, as well as in philanthropic organizations like the Gates Foundation.
- The process involves regular check-ins, scoring objectives on a 0-100% scale, and learning from both successes and failures to continuously improve performance.
In summary, "Measure What Matters" is about focusing on the right goals and rigorously tracking progress with clear metrics to ensure that efforts lead to meaningful outcomes and organizational growth