To talk to Airtel customer care, you have several options depending on your location and type of service:
For Airtel India Customers:
- From your Airtel mobile number: Dial 121 for customer support or 198 for complaints
- From non-Airtel numbers: Call 1800 103 6065 or 8800688006
- For broadband support: Call 9810012345 (24/7 support)
- Using Airtel Thanks App: Download the app, log in with your Airtel number, go to the Help & Support tab, select your query category, and choose to chat live, request a callback, or send an email to customer care
- Regional numbers: Airtel also provides specific customer care numbers for different states and circles, e.g., Delhi - 9810198101, Mumbai - 9892098920, Tamil Nadu - 9894198941, etc.
For Airtel Nigeria Customers:
- From Airtel phone: Dial 300 or 800 (for enterprise customers)
- From other phones or abroad: Call +234 8021500300 or +234 8021520800
For Airtel Bangladesh Customers:
- Call 121 or +8801678600786 for customer care
Additional ways to reach Airtel customer care:
- Use SMS codes for quick queries like balance check (*123#), data balance (121 2#), or complaints (SMS "COMPLAINT" to 198)
- Contact regional nodal officers via phone or email for escalations
In summary, the easiest way is to call 121 from your Airtel number or use the Airtel Thanks app for live chat and support. For non-Airtel numbers, use the toll-free numbers provided. Regional and service-specific numbers are also available for more direct assistance
