To get a smart meter, the typical process involves the following steps:
- Contact your energy supplier to register your interest in getting a smart meter. Each supplier has different schedules and plans.
- You will receive confirmation when your supplier is ready to install your smart meter, either directly or through a contracted installer.
- You can then book a convenient date and time for the installation.
- You may receive reminders before the installation appointment.
- A trained installer will come to your home during the scheduled time to fit the smart meter, explain how to use it and the in-home display, and answer any questions. The installation usually takes around two hours.
Smart meters are generally installed free of charge as part of national rollout programs. If you are renting, you may need to check with your landlord before installation. Smart meters work for most property types and energy supplies. The supplier usually arranges the installation and provides guidance on how to use the new equipment.