To get a refund on Steam, follow these steps:
- Eligibility :
- The purchase must be within the last 14 days.
- You must have played the game for less than 2 hours.
- Refunds are also possible for Steam Wallet funds within 14 days if unused
- Requesting a Refund :
- Open Steam and log into your account.
- Click on your profile in the top right corner and select Account Details.
- Click View Purchase History to see your recent purchases.
- Find the game or item you want refunded and click on it.
- Choose I would like a refund or Request a refund.
- Select the reason for the refund (e.g., "It's not fun," "It's not what I expected," or other issues).
- Provide any additional details in the notes box.
- Submit the refund request
- After Submission :
- Steam typically processes refund requests within a few hours, but it may take up to 7 days or more for the funds to appear in your wallet or bank account.
- You will receive an email notification about the approval or denial of your refund request
- Important Notes :
- If you have played more than 2 hours or the purchase is older than 14 days, refund requests are usually denied but can be appealed in special cases.
- Refunds remove the game or item from your Steam library
This process is managed entirely through Steam's support system at help.steampowered.com under the refund section
. In summary, to get a refund on Steam, ensure your purchase fits the time and playtime criteria, then submit a refund request via your purchase history in Steam's account details. Provide a clear reason and wait for Steam's response.
