To claim Unemployment Insurance Fund (UIF) benefits online in South Africa, follow these steps:
- Register on the uFiling website
- Go to the official uFiling portal at www.ufiling.co.za.
- Click on "Register" at the top right corner.
- Review and accept the terms and conditions.
- Complete the registration form with your personal details.
- You will receive an activation message via email or SMS. Click the link to activate your account.
- Log in using the username and temporary password provided.
- Change your password when prompted.
- Complete a vetting process by confirming your demographic information, which will be verified against the Department of Labour's records
- Apply for UIF benefits online
- After logging in, navigate to "Benefit Application and Payments" and select "Apply for Benefits."
- Accept the terms and conditions to proceed.
- Verify or update your bank details (if you need to change bank details after initial capture, you must complete form UI2.8 and email it to the UIF).
- Confirm or update your personal details including physical and postal addresses.
- Enter your occupation, qualifications, and work seeker information.
- Submit your application. You will receive a confirmation message once your application is successful
- Types of benefits you can claim online
- Unemployment benefits (if you lost your job involuntarily).
- Maternity benefits.
- Illness benefits.
- Adoption benefits
- Additional notes
- You must have contributed to UIF and apply within six months of losing your job.
- For some claims like death benefits or reduced work time, you may need to apply in person or via email to specific provincial offices.
- After applying, you can track your claim status by logging into uFiling
- Documents generally required (if applying in person or for verification)
- Certified copy of your ID or passport.
- Last six payslips.
- UI-2.8 form for banking details.
- UI-19 form completed by your employer.
- Service certificate from employer.
- Proof of termination (retrenchment or contract expiry letter)
This online process allows you to securely submit your claim and track it without visiting a labour office in person
