To cancel a Planet Fitness membership, you generally have these main options:
- In person at your home club: Visit the front desk of the Planet Fitness location where you signed up. Request and fill out a cancellation form. The staff will process your cancellation, which typically takes about 7 business days to complete
- By mail: Send a written cancellation notice or a completed cancellation form to your home club’s address. It’s recommended to send it via certified mail to have proof of delivery. Include your name, membership ID, and home club details in the letter
- Online (only at some clubs): Some Planet Fitness locations allow online cancellation through the membership portal on their website. You must log in to your account, and if your home club permits, you will see a cancellation option. If your club does not allow it, you may be able to switch your home club to one that does, then cancel online
- Through third-party financial apps: If your home club supports online cancellation, some apps like Rocket Money can help you cancel your membership by linking your account and initiating cancellation
Important Notes:
- You cannot cancel by phone or email ; these methods are not accepted
- Cancellation usually requires a 7 business day notice before your next billing date to avoid extra charges
- There may be a $58 buyout fee if you have a membership with a minimum term commitment
- Annual fees may still be charged unless you cancel before the 25th of the month prior to the fee being charged
- After cancellation, verify by checking your bank or credit card statements to ensure no further charges from Planet Fitness appear
Summary:
The fastest and most reliable way to cancel is to visit your home club in person and complete the cancellation form. If that's not possible, sending a certified letter is the next best option. Online cancellation is available only at select clubs and may require switching your home club location in the system
