OPay has physical customer service offices in approximately 15 to 17 states across Nigeria. These offices are located in major cities and states including Lagos (Allen, Ikeja, Festac, Ikorodu), Abuja, Kano, Kaduna, Jos, Abeokuta, Ibadan, Benue, Akwa Ibom, Imo, Abia, Kogi, Port Harcourt, Edo, Asaba, and Osun among others
. This network of physical offices allows OPay to provide accessible, face-to- face customer support alongside their online and phone-based services. The presence in these states demonstrates OPay's commitment to serving customers nationwide with quick and effective assistance