a technician has successfully removed malware from a pc and finds that when the system is rebooted error messages are displayed about missing and corrupt system files. what utility can the technician use to replace or fix any corrupted system files?

8 hours ago 5
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The technician can use the System File Checker (SFC) utility to replace or fix corrupted system files. The SFC tool scans all protected system files and replaces corrupted files with a cached copy located in a compressed folder at %WinDir%\System32\dllcache. This is done by running the command sfc /scannow in an elevated command prompt (run as administrator). It will scan and repair the system files automatically. Before running SFC, it is recommended to run the Deployment Image Servicing and Management (DISM) tool with the command:

DISM.exe /Online /Cleanup-image /Restorehealth

DISM repairs the Windows image that SFC relies on to replace corrupted files. Therefore, the combined use of DISM and SFC will help the technician restore the corrupted or missing system files that are causing error messages after rebooting the PC. Summary:

  • Use DISM tool first: DISM.exe /Online /Cleanup-image /Restorehealth
  • Then run System File Checker: sfc /scannow

This approach is the standard and recommended utility for repairing and replacing corrupted system files in Windows after malware removal or other system issues.