how to recall email in outlook

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how to recall email in outlook

To recall an email in Microsoft Outlook, the general steps are as follows:

  1. Open Outlook and go to the "Sent Items" folder.
  2. Find and double-click the email you want to recall to open it in a new window.
  3. In the email window, go to the "Message" tab on the ribbon.
  4. Click on the "More Options" button (often three dots), then select "Actions," and then click "Recall This Message."
  5. Choose one of the recall options:
    • Delete unread copies of the email.
    • Delete unread copies and replace with a new message.
  6. Optionally, select to get a notification if the recall succeeds or fails for each recipient.
  7. Click OK to proceed with the recall.

Important notes:

  • The recall feature only works if both the sender and recipient are using Microsoft Exchange email accounts and the recipient has not read the email yet.
  • Recalling an email is only possible in Outlook desktop apps connected to Exchange, not in Outlook for Mac or web versions.
  • If the recipient has opened the email, the recall will fail.
  • Sometimes recipients may get notified of the recall attempt, especially if it fails.

If using the new Outlook interface, the recall feature might not be available; switching to classic Outlook may be needed to access it. These steps provide a way to attempt message retrieval or replacement after sending, primarily within the same organization or Exchange environment.