To recall an email in Microsoft Outlook, the general steps are as follows:
- Open Outlook and go to the "Sent Items" folder.
- Find and double-click the email you want to recall to open it in a new window.
- In the email window, go to the "Message" tab on the ribbon.
- Click on the "More Options" button (often three dots), then select "Actions," and then click "Recall This Message."
- Choose one of the recall options:
- Delete unread copies of the email.
- Delete unread copies and replace with a new message.
- Optionally, select to get a notification if the recall succeeds or fails for each recipient.
- Click OK to proceed with the recall.
Important notes:
- The recall feature only works if both the sender and recipient are using Microsoft Exchange email accounts and the recipient has not read the email yet.
- Recalling an email is only possible in Outlook desktop apps connected to Exchange, not in Outlook for Mac or web versions.
- If the recipient has opened the email, the recall will fail.
- Sometimes recipients may get notified of the recall attempt, especially if it fails.
If using the new Outlook interface, the recall feature might not be available; switching to classic Outlook may be needed to access it. These steps provide a way to attempt message retrieval or replacement after sending, primarily within the same organization or Exchange environment.