how to activate public bank secure sign

To activate Public Bank's SecureSign (PB SecureSign), follow these steps:

1. Application and Registration:
   • Log in to the PB engage MY mobile banking app.
   • If not previously activated on another device, the app will prompt you to activate PB SecureSign.
   • If previously activated on another device, unbind that device through Settings > Device Management in the app, then proceed.
   • Register by verifying your identity with your bank-registered IC, passport, or Armed Force number.
   • Set a new 6-digit SecurePIN and optionally register biometric approval (fingerprint/Face ID).
   • Validate activation using your registered PAC or SecureSign Token.
2. Activation Methods:
   • Visit a Public Bank ATM or CRM machine.
   • Go to any Public Bank branch for biometric verification.
   • Contact Public Bank via email at [email protected] for assistance.
3. After Activation:
   • There is a mandatory 12-hour cooling-off period before using PB SecureSign.
   • Use PB SecureSign for secure transaction approvals via biometric recognition or SecurePIN.

Additional Notes:

• Activation cannot be completed solely by phone or email support; a physical activation step at an ATM or branch is required.
• Device binding ensures only authorized devices access your account.
• The SecureSign token may require initializing with a 6-digit PIN.

This process enhances security by replacing SMS OTP with biometric or PIN- based authentication for online transactions.